MRWA October 2021 Newsletter
Updated at 2021-10-19 01:22:33 Posted in (Primary)MRWA - INDUSTRY NEWSLETTERS,
Welcome! We hope the latest edition of our industry newsletter finds you healthy and safe. Although Spring is in the air, theres still been alot of rain and some cold weather, but we're looking forward to the warmer days ahead.
In this edition, you will find information about:
- Changes to the WAHVA certification process
- Our #BiggerThanYou Safety Campaign 2.0
- The Customer Personas review we're doing
- Our participation in regional events
- Quarterly statistics from our operations
We’d like to thank those of you who provided feedback via My Say Transport on the various consultation pieces over the last couple of months. You have assisted in informing work that ranged from changes to operating conditions, through to planned amendments to WAHVA module standards, audit report and business rules.
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HVS Statistics
On an ad-hoc basis we receive requests to provide statistics relating to our business activities. We’ve put together the table below which provides readers with a comparison to the April - June figures.

On an ad-hoc basis we receive requests to provide statistics relating to our business activities. We’ve put together the table below which provides readers with a comparison to the April - June figures.
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Review on Customer Personas
We’re reviewing our Customer Personas, that were established in 2017, and may need your help in the upcoming months to make sure we're on the right track. The personas represent the different customer segments or types that Main Roads communicates with. Understanding our customer segments has been critical in the delivery of a number of digital experience initiatives over the past four years including the website.
As part of this overall process HVS will seek your feedback through various channels including our workshop and information sessions and an online survey. Please have your say if you get the chance. Your feedback will help us deliver services, initiatives and communications that meet your needs now, and into the future.
We’re reviewing our Customer Personas, that were established in 2017, and may need your help in the upcoming months to make sure we're on the right track. The personas represent the different customer segments or types that Main Roads communicates with. Understanding our customer segments has been critical in the delivery of a number of digital experience initiatives over the past four years including the website.
As part of this overall process HVS will seek your feedback through various channels including our workshop and information sessions and an online survey. Please have your say if you get the chance. Your feedback will help us deliver services, initiatives and communications that meet your needs now, and into the future.
HVS Workshops and Information Sessions
Since the last edition, we’ve held HVS Workshops and Information sessions in Port Hedland and Broome and have the last one for the year, in Perth. Thanks again to those of you that have taken the time to come along and participate.
As a result of feedback from these workshops, we have implemented a number of improvements, with more to come. These included clarifying pilot roles and responsibilities, rewording conditions to remove ambiguity, amending Traffic Guidance Schemes, improving webpage layouts, increasing dimension limits under certain products, and reviewing access restrictions. We’re also currently assessing an eight-tyre per axle low loader period permit and developing new Orders to replace the basic Period Permits. Independent session facilitator, Joey Armenti, said ‘There has been some really strong participation and really good ideas coming forward and the feedback from people attending has been very positive.’
We are currently looking at developing next year’s series of workshops. You can register your interest for the next series of HVS workshops and information sessions via this form, email or call the Heavy Vehicle Helpdesk on 138 486.

Since the last edition, we’ve held HVS Workshops and Information sessions in Port Hedland and Broome and have the last one for the year, in Perth. Thanks again to those of you that have taken the time to come along and participate.
As a result of feedback from these workshops, we have implemented a number of improvements, with more to come. These included clarifying pilot roles and responsibilities, rewording conditions to remove ambiguity, amending Traffic Guidance Schemes, improving webpage layouts, increasing dimension limits under certain products, and reviewing access restrictions. We’re also currently assessing an eight-tyre per axle low loader period permit and developing new Orders to replace the basic Period Permits. Independent session facilitator, Joey Armenti, said ‘There has been some really strong participation and really good ideas coming forward and the feedback from people attending has been very positive.’
We are currently looking at developing next year’s series of workshops. You can register your interest for the next series of HVS workshops and information sessions via this form, email or call the Heavy Vehicle Helpdesk on 138 486.
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Changes to Operating Conditions
Driven by feedback received during our Industry Workshop and Information Sessions held across the state, the following operating conditions have been updated:
- Single Trip OSOM Vehicle Standard Operating Conditions
- Class 1 RAV Oversize Period Permit Operating Conditions
- Special Purpose Vehicle Standard Operating Conditions
Thank you to those who took the time and opportunity to offer feedback about the proposed changes, via the My Say Transport website. The comments received have been considered and where appropriate, incorporated into these changes.
Driven by feedback received during our Industry Workshop and Information Sessions held across the state, the following operating conditions have been updated:
- Single Trip OSOM Vehicle Standard Operating Conditions
- Class 1 RAV Oversize Period Permit Operating Conditions
- Special Purpose Vehicle Standard Operating Conditions
Thank you to those who took the time and opportunity to offer feedback about the proposed changes, via the My Say Transport website. The comments received have been considered and where appropriate, incorporated into these changes.
Administration of WAHVA Certification Process
We administer the Western Australian Heavy Vehicle Accreditation Scheme (WAHVA). To maintain the integrity of the WAHVA scheme, external independent auditors conduct audits on accredited operators systems. These auditors were certified by an external agency, Exemplar Global, for a number of years.
In September 2021, Main Roads took on the training and certification of WAHVA Auditors. Those who wish to retain their WAHVA Auditor Certification, will have until 31 March 2022 to transition to the MRWA certification and training. Further information is available on our website.
We administer the Western Australian Heavy Vehicle Accreditation Scheme (WAHVA). To maintain the integrity of the WAHVA scheme, external independent auditors conduct audits on accredited operators systems. These auditors were certified by an external agency, Exemplar Global, for a number of years.
In September 2021, Main Roads took on the training and certification of WAHVA Auditors. Those who wish to retain their WAHVA Auditor Certification, will have until 31 March 2022 to transition to the MRWA certification and training. Further information is available on our website. |
#BiggerThanYou Safety Campaign
After the success of our award-winning #BiggerThanYou campaign, we recently hit the market again, this time focussing on what road users should do when approaching large, slow moving agricultural machinery. Feedback from industry and local farmers is, quite simply, that there are too many near misses due to driver inattention, driver frustration or road users not driving to the conditions.
With harvest season commencing, and bumper crops due to the record wet winter, the new, agriculturally focussed campaign, provides a timely reminder to slow down, be patient and stay safe.
Launched in January 2021, the #BiggerThanYou education campaign has helped increase awareness of Restricted Access Vehicles (RAVs), including Over Size Over Mass (OSOM) loads, travelling on the road network.
The first run of the campaign highlighted how to safely interact with RAVs that are much wider, longer and slower than your average vehicle, while also explaining the roles of Traffic Escort Wardens and Heavy Vehicle Pilots.
Led by television and radio advertisements which aired on metropolitan, regional and catch-up television, and supported by an extensive social media campaign, #BiggerThanYou was well received by the public, and industry, and was awarded this year's WA Rural Media Award for Best Communications Campaign. Post-campaign research indicated that the campaign conveyed clear, key messages and that the communications were engaging, memorable and well liked. More importantly, more than half the post-campaign survey participants said that they took action - by changing their driver behaviour and speaking to family and friends about how to safely pass a road train or OSOM vehicle - as a result of the campaign.
Round two of the campaign is on our television screens and radio stations now, with billboards also in place on some key driving routes out of Perth. To download the campaign materials or find out more, go to our website.




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HMMS Donations top $248K for charity
An initiative we began in 2012, and developed together with CBH Group, the Harvest Mass Management Scheme (HMMS) seeks to reduce the frequency of overloaded grain trucks during harvest.
Under the HMMS, growers can forfeit grain from their overloaded trucks which is then sold and the funds provided to Western Australian charities nominated by growers and CBH employees.
During the 2020-21 season, $263,230 was raised from the grain sales which has been donated to 17 charities. The scheme provided charities and community organisations with valuable funding, with more than $1.8 million distributed since the scheme started.

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Show Time in the Regions
We attended the Dowerin Field Days alongside some of our Main Roads colleagues and the Department of Transport Marine Safety. The event drew large crowds this year, with the Main Roads stand attracting a record number of visitors.
Our Transport Inspectors fielded questions from visiting truck drivers and farmers and assisted them with issues. The main discussion topic was the impact on the road network of the winter rains throughout the regions. The overwhelming sentiment was people would rather have the rain, bumper crops and damage to the road, than no rain and no crops.
Our Environment branch took the opportunity to raise awareness of the Wheatbelt Revegetation Bank Program, and promote opportunities for landowners to sell their unused property near the road network for potential inclusion into the Revegetation Bank. There was also interest in future projects in the Wheatbelt, including the Bindoon Bypass and Eastlink. We also had representatives at this year’s Kununurra Agriculture Show, Newdegate Machinery Field Days and the Perth Boat Show as part of the Maritime and Roads Information Hub.



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HVS Updates Released
Kimberley Region - Great Northern Highway, Ord River - Notice of Permanent Closure of Parking Bay
Registrations Closed – Heavy Vehicle Services Industry Workshop & Information Session - Metropolitan Region
Notice of Removal from the RAV Networks - Ellen Brook Road within the Shire Of Augusta-Margaret River
Bridge #1228 Ravenswood Bridge on Pinjarra Road
Clarification on certain conditions within the Oversize Operating Conditions
Great Eastern Highway – Ongoing Permit Access for A-Double 36.5 Metre Combinations on Greenmount Hill
Changes to Operating Conditions
Kimberley Region - Great Northern Highway, Ord River - Notice of Permanent Closure of Parking Bay
Registrations Closed – Heavy Vehicle Services Industry Workshop & Information Session - Metropolitan Region
Notice of Removal from the RAV Networks - Ellen Brook Road within the Shire Of Augusta-Margaret River
Bridge #1228 Ravenswood Bridge on Pinjarra Road
Clarification on certain conditions within the Oversize Operating Conditions
Great Eastern Highway – Ongoing Permit Access for A-Double 36.5 Metre Combinations on Greenmount Hill
Changes to Operating Conditions
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